By accessing or using our website and services, you agree to be bound by the following terms and conditions. All products offered for sale are subject to availability. We reserve the right to limit the quantity of any item purchased and to refuse service to any customer for any reason at our discretion. Prices for our products are subject to change without prior notice.
Orders placed through our website are considered final once confirmed. We strive to ensure all product images and descriptions are accurate; however, slight variations may occur due to the natural characteristics of plants. We are not responsible for any color discrepancies or minor imperfections that do not affect the overall health of the plant.
Payment must be completed at the time of order via the accepted payment methods listed on our site. All transactions are secured through encrypted payment gateways to protect your information. We do not store any payment details on our servers. In case of payment failure, the order will not be processed.
We take great care in packaging and shipping your plants to ensure they arrive in good condition. However, due to the delicate nature of live plants and external shipping factors, slight damage or delays may occur. Please inspect your order upon delivery and report any issues within 48 hours for assistance or possible replacement.
Returns and exchanges are accepted only for damaged or incorrect items. Plants must be returned in their original condition within 7 days of receipt, accompanied by proof of purchase and photographs of the issue. Customized or sale items are non-refundable.
We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website or services constitutes acceptance of the updated terms. For any questions or clarifications, please contact our customer service team.